Sub processors overview

This is an overview of our sub processors that processes personal customer data on behalf of Oda Group Services AS.

Note on transfers outside the EU/EEAWe

Mainly process personal data in Norway and within the EU/EEA. In some cases, we work with partners located outside the EU/EEA (sometimes referred to as “third countries”), and in these situations we take extra precautions to ensure that your data is processed to our standards through measures like:

  • Using the European Commission's standard agreement that ensures the transfer of data to third countries (Standard Contractual Clauses); and
  • Transferring data to countries pre-approved by the European Commission.

Our precautions include organizational, contractual and technical measures incorporating risk assessments, access management, archiving routines, data handling routines, and more.

If you would like to know more about the precautions we take with regard to transfers of personal data outside the EU/EEA, please contact us at privacy@oda.com.

Third party sub-processors ODA Group services AS use for our main services

Third Party Sub-Processor

Purpose/Activity

Data Storage

Adyen

Payment provider used to provide transactional payment services

Inside EU/EEA

Stripe

Payment provider used to provide transactional payment services

Inside EU/EEA

Vipps

Payment provider used to provide transactional payment services

Inside EU/EEA

Arvato

Payment provider used to provide transactional payment services

Inside EU/EEA

HelpScout

Used for providing customer service via email and chat to customers

Outside EU/EEA

Loyalty

Used for providing cuctomer service for business customers

Inside EU/EEA

Puzzel

Used for providing customer service via phone to customers

Inside EU/EEA

Google Workspace

Used for receiving/sending of E-mails with customers, and office-applications such as Google Sheets/Google Docs/Google Slides /Google Colab

Inside/Outside EU/EEA

Datadog

Monitoring service for cloud-scale applications

Inside/Outside EU/EEA

Sendgrid

User for sending email newsletters

Inside/Outside EU/EEA

Iterable

Used for sending email newsletters and push notifications in the app and performance of them.

Inside/Outside EU/EEA

Looker

Used for development and analysis

Inside/Outside EU/EEA

Amplitude

Used for development and analysis

Outside EU/EEA

Fivetran

Used for development and analysis

Inside EU/EEA

Snowplow

Used for development and analysis

Inside EU/EEA

SnowcatCloud

Used for development and analysis

Inside EU/EEA

Snowflake

Data warehouse solution which serves as the repository of data.

Inside EU/EEA

Kevel

Data warehouse solution which serves as our sponsored ads motor.

Inside EU/EEA

Meta/Facebook Custom Audiences

Relevant offers and ads on Meta (Facebook)

Inside/Outside EU/EEA

Third party cookies ODA Group services AS use on our webpage

A cookie is a piece of text that is stored on your device that helps us determine which parts of our websites are most popular, as well as which pages users visit, and for how long.

These are third party services we include on our website, that makes third parties available to receive personal data from our users.

Third Party Partner

Purpose/Activity

Data Storage

Meta Pixel (previously Facebook)

Used for relevant offers and ads on Meta (Facebook) and performance of ads

Inside/Outside EU/EEA

Google Analytics

Used for development and analysis

Inside/Outside EU/EEA

Google Tag Manager - Google Ads Pixel

Used for signup-conversion, relevant offers and ads on Google and their marketing partners

Inside/Outside EU/EEA

Google Tag Manager - Google Marketing Platform (Campaign Manager and Display Video360)

Used to provide relevant offers and ads on Google and their marketing partners

Inside/Outside EU/EEA

Snap Pixel

Used to provide relevant offers and ads on Snapchat and their marketing partners

Inside/Outside EU/EEA

Third party Software development Kits (sdk’s) ODA Group services AS use in our apps

We also use technology other than cookies, such as SDK’s, to do the same. The data is used to give you a good experience, to improve performance, and in development, analysis and targeting of ads.

Meta/Facebook SDK is turned off completely if a user is logged in and has turned off third party personalization. Firebase SDK is included (for receiving push-notifications), but personalization will be turned off.

These services is using AAID on Android and IDFA on iOS to align users across apps from different developers.

Third Party Sub Processor/Partner

Purpose/Activity

Data Storage

Meta/Facebook SDK

Used for relevant offers and ads on Meta (Facebook) and performance of ads, statistics for app use

Inside/Outside EU/EEA

Firebase SDK

Used for statistics on app-use, push notifications and crash analytics.

Inside/Outside EU/EEA

AppsFlyer

Used to identify which channels app users are acquired from

Inside/Outside EU/EEA

Google Ads SDK

Used for relevant offers and ads on Google and their marketing partners

Inside/Outside EU/EEA

Snapchat SDK

Used for relevant offers and ads on Snapchat and their marketing partners

Inside/Outside EU/EEA

ODA Group services AS affiliate sub-processors

This list identifies the sub-processors that are authorized to process personal data for each of the relevant Oda Group Services applications.

Name of entity

Entity country

Entity type

Applicable Service(s)

Oda Norway AS

Norway

Oda Affiliate

All

Oda Finland Oy

Finland

Oda Affiliate

All

Oda Germany Gmbh

Germany

Oda Affiliate

All

Oda Norway Distribusjon AS

Norway

Oda Affiliate

All

Oda Group Holding AS

Norway

Oda Affiliate

All

Netfresh AS

Norway

Oda Affiliate

All

Korn Bakeri AS

Norway

Oda Affiliate

All