Online Newsletters
There is nothing worse than trying to unsubscribe to an online newsletter only to get an error that says, “Error: Email does not exist.” And worse yet, right before that error, it says that I have been removed from the newsletter. I clicked on the “Unsubscribe” link in the newsletter. My e-mail address has to exist. How else are they sending me their damn newsletter that I no longer want. I tried resubscribing and then unsubscribing, same error.
As a last resort, I clicked on their, “Give us Feedback” link and asked them to unsubscribe me and you know what? I get an e-mail back that with the subject, “Undeliverable: Deliver Status Notification (Failure).” In the body of the e-mail, it says, “The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.”
This has to be violating the CAN SPAM Act. And in case you were wondering, the offending newsletter is the “iMediaConnection: Entertainment Newsletter.”
2 Responses to “Online Newsletters”
Comment from oda
Time June 28, 2007 at 7:58 am
a week letter and i get the blasted e-mail again! i try to unsubscribe, same error, “Error: Email does not exist.” now i am left with just flagging their e-mail address as spam so they go into my junk folder. but really, this has to violate the CAN SPAM Act.
Comment from batmoon
Time June 19, 2007 at 9:43 pm
oh, imedia- those bastards. actually, for tradeshows, they’ve been pretty helpful.